Modern life’s a poop sometimes. I ordered some clothes on-line yesterday, got the confirmation at lunch time and then at 10.30 at night I had a further email informing me that the whole thing had been cancelled because of security issues. That’s a nice thing to get at bedtime. Worried? ….much? First thing this morning I phoned the company. The problem? They don’t deliver here. That’s all. No security issue. Normally I’d suggest that they try sending another type of email in future…you know…so as not to worry people. I really don’t like complaining but I’ve always believed that if we don’t make suggestions when companies do something inappropriate / annoying / downright stupid then nothing will ever change. Today I just couldn’t be bothered and you know what? It was quite liberating. Let someone else shout into the wind for a change (…and burst a blood vessel in their head).
Then this afternoon (yes, there’s more) I sat around waiting for a vinyl fitter to call. I was told he’d be here close to 1 o’clock so I confined the kitties in one room, moving litter tray, toys and food and I sat in there playing with them so that they wouldn’t climb the walls through boredom and wreck the place. By 3.30 all three of us were drifting off to sleep and I was concerned that said fitter would be banging on the door and I’d be oblivious – totally out for the count. He finally came, at 4.15, informing me that he’d probably only be able to do one room because of lack of time. You mean I’m expected to do this cat sitting thing again tomorrow? Well actually I had plans to do something else. That’s scotched that little avenue of pleasure then.
I tell you, as customers, even in a recession, we don’t matter a jot. That’s probably because we don’t, en masse, complain enough - we just put up with shoddy treatment. I think I’ve done my bit over the years, the results being twisted insides and blowing a gasket in my poor brain. It’s over to you now folks …do your best for me would you?
Art:Rene Gruau
Art:Rene Gruau
